DISCOVERY & STRATEGY
Your Guided Path to Accelerated Digital Improvement
Our Discovery & Strategy process empowers B2B manufacturers to sell directly to customers, digitize traditional processes, and implement a scalable tech stack. This structured yet flexible approach ensures a clear, expert-built roadmap that validates ideas, supports RFIs, and accelerates development for sustainable growth and innovation.
Why Do You Need Discovery & Strategy?
Get the full picture
Many companies don’t know what they don’t know.
Discovery & Strategy gets everyone on the same page quickly and effectively while gaining insight into the true scope of your project. No more surprises, accurate budget and real-timelines.
Expert guidance to meet your goals
Our more than 25 years of extensive digital commerce and platform integration expertise and decades of consulting on best-in-breed and best-of-need platforms mean we can get clients to an accurate development roadmap faster, with exactly what they need — nothing extra.
True, honest alignment
Companies are often not as aligned as they think they are. Through in-depth conversations with your team stakeholders, we can map out the goals for everyone in your company and build that critical alignment every growing organization needs.
Understanding all of your options
You have more choices than the big names in monolithic, all-in-one platforms. Take the time to research the best tech for you, presented by experts who understand the needs of B2B manufacturing.
Time is of the essence
With our prescriptive planning, gaining a clear picture of your goals, needs, and desires does not take as long as you think it would. In as little as four weeks, you could have a plan for your tech that will last for years.
Our strategic discovery and strategy (D&S) process provides clear goals, measurable milestones, and deliverables for assessing ideas, soliciting bids, or guiding development.
It ensures scalable solutions, mitigates risk, and offers insights into your target customer's UX through actionable user stories. We then map your digital workflow, server architecture, and system data to ensure smooth integration.
Finally, we outline a phased approach for development, creating a clear roadmap for your digital evolution and long-term success.
Features
Success From Day One
Discovery and strategy create a clear roadmap for your digital evolution. Our collaborative process ensures the right people are involved from day one, getting your plan moving fast.
Legacy System Analysis
Assess your current tech systems, prioritize legacy systems, and explore integrations to boost efficiency. Gain clarity on capabilities to identify improvement opportunities.
Evaluate User Experience
Understand customer shopping trends and embrace online buying. Get step-by-step guidance to create a seamless, brand-aligned experience.
Review Business Impact
Engage stakeholders early to align project goals and uncover essential requirements with expert guidance.
Find New Possibilities
Engage stakeholders early to align project goals and uncover essential requirements with expert guidance.
Benefits
Time & Cost Effective
Expert guidance saves time, resources, and effort compared to in-house research or training. D&S streamlines planning, ensures the right involvement, and eliminates guesswork.
Clear Goals & Milestones
Our experience shows that despite project uniqueness, milestones are often similar. Breaking down the process ensures everyone stays informed and on track.
Cash & Carry Results
All D&S deliverables are yours to keep, offering a clear, actionable roadmap for assessment, bidding, or development that engages stakeholders.
Flexible & Scalable
While structured, our D&S process is designed to adapt to your evolving needs for optimal results.
Risk Mitigation
Our expertise delivers precise roadmaps, budgets, and timelines while ensuring SaaS platforms fit your business and minimize risk.
Alternatives to Discovery & Strategy
Self-evaluating platforms, conducting independent research (whitepapers, website content, ebooks), watching platform demos, and holding internal stakeholder meetings take precious time and energy. Generally, when organizations self-guide through a large-scale development project, they do not have a formal way to do it, leading to wasted effort because you don’t get the real answers you need.
Common issues in self-guided discovery:
LEARN MORE ABOUT
Discovery & Strategy
Planning the Future Step-By-Step
Starting with the right foundations will get you to your ideal online customer experience faster.
"Overall, the engagement with Acro Commerce went really well and was well-received internally at Discover Global Network ®. The team was exceptionally professional, and even traditionally tricky items like AM/PM switches were handled well. We look forward to continuing our growing relationship with Acro Commerce as we dig deeper into the Drupal ecosystem."
Andrew Gordon, Executive Relationship Manager, Discover Global Network.
“We wanted an agency that had the technical and design ability we needed, but more importantly, we wanted an agency that we could work with and who would be invested in the project's success. Acro Commerce worked alongside us every step of the way, and especially towards the end, they bent over backwards to make sure we finally got the website over the line.”
David Hart, Concept2
"The golden rule in Agile design has always been: you can have it fast, you can have it well priced, or you can have it high quality, but you can’t have all 3, so pick 2. Acro has been able to defy this rule on numerous occasions over the last year through Agile prioritized execution, precise, detailed planning to reduce rework, and continual validation of design to ensure business needs are being met. It is this partnership between TELUS and Acro Commerce that has kept us coming back time and time again for further development and enhancements."
Jenna Sweetland, Director of Marketing, TELUS Business
"We wanted to begin by protecting our revenue streams overall, and those associated with our digital platform. And there’s no doubt in our minds that the work Acro Commerce has done for us has provided that protection and has enabled us to grow in a couple of dimensions: one, we’re seeing growth in terms of revenue; we’re seeing growth in terms of new customer acquisition; we’re seeing growth in average order size; and we’re seeing growth indicators in areas of a satisfying customer experience."
Gregory M. Sottile, Ph.D., Director of Sales & Marketing, USI Laminate
"Overall, the engagement with Acro Commerce went really well and was well-received internally at Discover Global Network ®. The team was exceptionally professional, and even traditionally tricky items like AM/PM switches were handled well. We look forward to continuing our growing relationship with Acro Commerce as we dig deeper into the Drupal ecosystem."
Andrew Gordon, Executive Relationship Manager, Discover Global Network.
“We wanted an agency that had the technical and design ability we needed, but more importantly, we wanted an agency that we could work with and who would be invested in the project's success. Acro Commerce worked alongside us every step of the way, and especially towards the end, they bent over backwards to make sure we finally got the website over the line.”
David Hart, Concept2
Ready to build your plan?
Let Discovery & Strategy guide your team to their best project yet.
Learn how working with Acro Commerce can:
- Meet your goals with expert guidance.
- Pick the best tech stack for your exact needs
- Improve buy-in and stakeholder alignment.
- Optimize sales processes.
- Create exceptional customer experiences.